Prior Works

James Gagnon

Personal Details

Home Tel: (603) 287-1850

Email: jamespgagnon@gmail.com

Introduction

I am a dedicated student affairs professional with a decade of experience from which to draw. Seven of those years in higher education, the remainder providing a rich diversity of experience. My goal is to be a part of education’s evolution, particularly within higher education and leadership education.

Career History

December 2008 to Present

Front Desk Specialist, Orange Lake Country Club Vermont, LLC

Brownsville, Vermont

Creating the best situation possible in a difficult economy, I have been a dedicated employee at the timeshare resort within Mount Ascutney Resort. My contributions as an organisational force, limited technology support, and desktop publishing have been highly valued and continually recognized.

• Created a professional grade area guide for guest satisfaction and promotion of the surrounding area.
• Responsible for the collection and processing of guest call log and departure suggestion data.
• Quickly process and address guest requests to ensure satisfaction.
• Operate a switchboard responsible for connection to 4 businesses..
• Recognized on a regular basis for clear, consistent communication and going above and beyond expectations.

October 2003 to June 2008

Resident Director and Campus Activities Coordinator, Vermont Technical College

Randolph Center, Vermont

Worked to develop a positive campus community through the creation of an activity schedule designed to encourage student involvement and interaction. This was accomplished while balancing the daily requirements of residence hall management and contributing to the operation of the residence life department.

• Assisted in the organizational administration of the residence life department.

• Managed student information via the VSC Datatel database system.

• Created resident assistant personnel policies.

• Managed residence halls with varying staffing situations.

• Designed active, innovative training modules for resident assistants.

• Planned entertaining and educational events for a 500 student campus.

• Managed an annual budget of $55,000 with a unique vision and strategy.

• Introduced innovative ways to enhance student use of campus resources.

• Served on a variety of committees as an advocate for students.

June 2003 to August 2003

Resident Dean, Landmark College Summer Session

Putney, Vermont

6 week summer program to assist high school students with study skills

• Managed the male student residence hall.

June 2002 to August 2002

Resident Director, Camp Waubanong

Brattleboro, Vermont

Summer camp for students age 7 to 14

• Responsible for daily operations of a summer camp.

November 2001 to June 2003

Hall Advisor, Johnson State College

Johnson, Vermont

Graduate assistantship managing a 160 student residence hall.

• Managed a 160 student residence hall.

• Supervised a paraprofessional Resident Assistant staff.

July 2001 to October 2001

Social Studies Teacher, Fairmont Middle School

Fairmont, North Carolina

Taught Social Studies in a rural North Carolina middle school.

• Taught 8^th Grade

August 2000 to July 2001

History Intern, Darrow School

New Lebanon, New York

Small, independent boarding school.

• Taught United States History to international students.

• Coordinated weekly and spring term activities.

• Coached soccer and cross country running.

February 2000 to June 2000

Instructional Assistant, Mount Anthony Middle School

Bennington, Vermont

Large public middle school, within the resource room for students with emotional-behavioural disorders.

• One to one instructional assistant for a seventh grader.

September 1999 to May 2000

Tutor, The Tutorial Center

Bennington, Vermont

Non profit resource for providing tutoring services

• Tutored a wide range of students.

September 1999

Admissions Counselor, Marlboro College

Marlboro, Vermont

Private liberal arts institution

• Researched institution and planned outreach tours.

Summer 1999 and Summer 2000

Resident Director, Southern Vermont College Upward Bound

Bennington, Vermont

Federally funded program meant to increase the academic success of low income and first generation students.

• Organized daily activities.

• Managed the male residence hall.

October 1995 to May 1999

Student Consultant, Marist College Academic Computing

Department responsible for collaboration with students, faculty, and corporate partners.

• Managed student computer laboratory.

• Assisted with the document digitization for the FDR Presidential Library.

Education

Give a brief description of your educational results in reverse date order.

• 2008: Master of Arts, Education, Johnson State College
• 1999: Bachelor of Arts, History, Marist College

Volunteer Activities

• Claremont Historic District Commission – March 2009 to Present

• Claremont Community Television Board of Directors – March 2009 to Present

• Randolph Restorative Justice Board – July 2007 to December 2007

• Chandler Art Gallery Board of Directors – December 2006 to December 2007

• Lake Champlain Dragon Boat Festival – Summer 2006 and Summer 2007

  • Vermont Technical College Team Knightmare Captain

Interests

• Podcasting – Collecting new information and producing my own content.

• Candy Making – Self taught hobby combining patience and creativity.